We have used Palmera as our property manager for the last several years. It has been a great experience, as everyone there has been very professional and addresses the issues that come up very promptly and effectively. It can be quite a headache to own a second residence that you are often away from for long stretches of time. Its a big relief to know that its being managed well in your absence. Now that we are getting ready to sell our place, we will be using Palmera on the other side of things - to book a vacation spot when we return to PV after we no longer own our own place.